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Visit us at Careficient.com/igea

myigea support
You may reach us by Phone Monday through Friday 6:00 AM to 5:00 PM (PST)
Toll free number 1-866-356-9167
Or send us an email to igea-support@careficient.com

Learn about our referral program!
http://Careficient.com/referral
ANNOUNCEMENTS
Holiday - Client Support Unavailable
June 27, 2025
READ: Client support will be unavailable on Friday, July 4, 2025
Common Working File July 2025 Gray/Dark Days
June 26, 2025
To accommodate the anticipated duration to install the July 2025 release, the Common Working File (CWF) Host will observe a Gray Day on Wednesday, July 2, 2025 and Dark Days Thursday, July 3, 2025 through Sunday, July 6, 2025.
In observance of the Christmas holiday
December 19, 2024
In observance of the Christmas holiday, client support will be unavailable on Tuesday, December 24, 2024, and Wednesday, December 25, 2024. We will be monitoring the system for critical issues. Regular support hours will resume on Thursday, December 26, 2024. Happy Holidays!
PDGM CY2024 and Grouper updates in new Igea version
December 20, 2023
The system has been updated with the new rates, amounts and constants for PDGM 2024, as well as the grouper elements, CBSA, Wage Index, and HHRG Weights changes.
New in this Igea & iPOC version 5.139.10
September 21, 2023
New and discontinued ICD10 codes effective October 1st 2023 - PDGM Grouper update - Caregiver "Listings" report export to CSV
 
INDUSTRY BUZZ
Why Your Agency Should Seek Accreditation
February 19, 2019
The process of becoming accredited is an involved one, and requires a great deal of work. While the entire process and everything you need to know is complex, if you are thinking about accreditation for your agency then these basic points will help get you started down that path, or find out if it's indeed right for you.
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